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Annual Report 2023-24

Our first annual report shares what we have achieved in the 12 months leading up to 31 March 2024, and the plans we have in place for the next 12 months and beyond.

Publication

Complaint Handling Code Self-Assessment

Keelman Homes completed a self-assessment against the regulation complaint handling code.

Publication

Keelman Karbon Complaints, Compliments and Suggestions Policy Update

In April 2024 the Housing Ombudsman updated their Complaint Handling Code.

Update

Tenant Satisfaction Results 2023-24

In December of 2023, we reached out to our tenants to complete our annual tenant satisfaction survey.

Publication

Social housing waiting lists in Gateshead

It could take almost 6 and a half years to clear social housing waiting lists in Gateshead.

News

Karbon Homes agrees new strategic partnership with Keelman Homes

We're teaming up with Northern housing association Karbon Homes to provide value for money tenancy services for its current and future customers through Karbon’s cost sharing vehicle (CSV) Karbon Solutions.

News

Our Partners

We are proud to work in partnership with Karbon Homes and Homes England.

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