Keelman Homes completed a self-assessment against the regulation complaint handling code 2025/26
Keelman Karbon Complaints, Compliments and Suggestions Policy Update
We have worked with Karbon Homes to make some updates to our joint Complaints, Compliments and Suggestions Policy.
Keelman Karbon Complaints, Compliments and Suggestions Policy Update
Revisions to our joint policy with Karbon Homes has been made reflecting launch of Karbon’s Feedback Team in May 2025
Annual Report 2024-25
Our annual report shares what we have achieved in the 12 months leading up to 31 March 2025, and the plans we have in place for the next 12 months and beyond.
Complaint Handling Code Self-Assessment and Complaints Report 2024/25
Keelman Homes completed a self-assessment against the regulation complaint handling code 2024/25
Annual Report 2023-24
Our first annual report shares what we have achieved in the 12 months leading up to 31 March 2024, and the plans we have in place for the next 12 months and beyond.
Complaint Handling Code Self-Assessment
Keelman Homes completed a self-assessment against the regulation complaint handling code.
Tenant Satisfaction Results 2023-24
In December of 2023, we reached out to our tenants to complete our annual tenant satisfaction survey.
