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Complaint Handling Code Self-Assessment and Complaints Report 2025/26

Keelman Homes completed a self-assessment against the regulation complaint handling code 2025/26

Regulations

Tenant Satisfaction Results 2025-26

Looking to find out how we performed in 2025/26? We've published our results.

Regulations

A more open approach to information sharing - STAIRs

Social Tenants Access to Information Requirements (STAIRS) - What does this mean for you as our tenant?

Regulations

Consumer Standards Checklist 2026

Keelman Homes carried out a self assessment against five consumer standards set by The Regulator of Social Housing.

Regulations

Awaab’s Law is introduced today

From 27 October, social landlords in England will be forced to fix damp and mould within strict timescales

News

Complaint Handling Code Self-Assessment and Complaints Report 2024/25

Keelman Homes completed a self-assessment against the regulation complaint handling code 2024/25

Regulations

Tenant Satisfaction Results 2024-25

Once again, we reached out to our tenants to complete our annual tenant satisfaction survey.

Regulations

Consumer Standards Checklist 2025

Keelman carried out a self assessment against five consumer standards set by The Regulator of Social Housing.

Regulations

Complaint Handling Code Self-Assessment

Keelman Homes completed a self-assessment against the regulation complaint handling code.

Publication

Our Partners

We are proud to work in partnership with Karbon Homes and Homes England.

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