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Keelman Karbon Complaints, Compliments and Suggestions Policy Update

Posted: 13 Oct 25

Revisions to our joint policy with Karbon Homes has been made reflecting launch of Karbon’s Feedback Team in May 2025

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Keelman has reflected these changes in our joint policy with Karbon which is available to download below.

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Keelman Homes Karbon Joint Complaints, Compliments and Suggestions Policy Sep25 (pdf)

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Complaint Handling Code Self-Assessment

Keelman Homes completed a self-assessment against the regulation complaint handling code.

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