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Property Improvements

We have launched the “Keelman Standard” which ensures our properties are kept in good repair and working condition.

This standard has been designed to exceed the Decent Homes Standard and ensure our residents’ homes are warm, safe, and comfortable places. However, we always seeking to improve our stock and our residents’ experience of our houses.

Planned maintenance is large-scale repair and improvement works scheduled based on geographical areas and component replacement dates recorded as part of the stock condition survey.

Our modernisation and renovation work is an ongoing process. We are developing plans to update our homes, prioritising properties where the fixtures and fittings are reaching the end of their lifecycle or where components need modernised to fulfil current requirements. This includes:

  • Providing new double glazed windows and doors
  • Central heating replacements
  • External decorations and repairs
  • Rewiring
  • Renewing kitchens or bathrooms
  • Providing insulation and improving energy efficiency
  • Carrying out small environmental improvements.

Some of our older properties may need some or all of these improvements and because not everything can be done at once, the work carried out each year depends on the condition of the various estates in each area.

Wherever possible we try to take into account residents’ preferences for the type and timing of work we carry out, but we must make sure that we improve those parts of each home and those estates which are in the worst condition.

We are in the process of producing a new property upgrade programme that will lay out when the properties in your street are due for an upgrade.

If your property is due an upgrade we will be in touch to arrange a visit to your home prior to any work beginning.

Our Partners

We are proud to work in partnership with Karbon Homes and Homes England.

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